Vacancy at Tumbl Trak

28 Mar 2017

Customer Service & Office Assistant, Sports Equipment Manufacturer and Retailer based in Cardiff, Starting Salary from £18,000 Dependant on Experience

 

The Company:

 

We are a market leading international Company that has built a strong reputation by developing innovative gymnastics equipment based on research and customer demand. We have a strong reputation worldwide for our superior customer service and high quality products.

 

We are now looking for a Customer Service & Office Assistant to join our knowledgeable and friendly team to develop and support the business by increasing our customer base and building a stronger more profitable Company.

 

Customer Service & Office Assistant Main Duties:

  • Answer incoming customer enquires via phone and email
  • Process customer information and orders received via website, phone and email
  • Enhance customer experience by managing order and providing customer support
  • Provide guidance and advice on products to match customer needs and create price quotes for customers
  • Edit existing files, publications and documents using MS Publisher, Word & Excel
  • Create basic campaigns with online platform to advertise company promotions
  • Represent the Company at trade events

 

Customer Service & Office Assistant Necessary Skills, Qualifications and Experience:

  • Minimum grade C GCSE (or equivalent) in Maths and English
  • Previous experience in a similar office administrative, marketing, sales or customer service role is preferred
  • Excellent skills in Microsoft Office software (including Word, Excel, Publisher etc.)
  • Good skills in using Social Media accounts
  • Able to multi-task and work efficiently with an attention to detail
  • Full UK driving license

 

Resumes can be sent to job@tumbltrak.co.uk

 

Please include your CV and a cover letter stating why you think you are the perfect candidate for this position.

 

While we would like to contact all our candidates, unfortunately, this is not possible so if you haven’t heard from us a week after the closing date, your application has not been successful.

 

We do not accept applications from recruitment agencies.