A new telephone system for Welsh Gymnastics
You spoke, we listened.
During some of our recent consultations, member feedback included challenges that individuals sometimes faced in reaching us or getting answers to queries, via our telephone lines.
In response to this feedback, Welsh Gymnastics have partnered with Transport for Wales in order to provide a brand new, fully bilingual, receptionist system.
Through this system, all calls will be answered and dealt with straight away, where possible – or redirected to the relevant member of staff best placed to help.
Calls will be monitored to continually improve our customer service experience and the information provided by Welsh Gymnastics.
We ask that all members now call our 0300 3003127 telephone number, rather than the British Gymnastics number, to receive the information relevant for Wales.
If your query is directly club related, please continue to contact your own club in the normal way.